Résumé
Proactive, Performance-driven, Operations Professional with 12 years' experience of extensive, executive operations management role in organizations; contributed to firm growth by executing business strategies using strong decision making abilities.
Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.
Expérience professionnelle
Director of operations
L'OREAL
De Juillet 2011 à Aujourd'hui
• Supervision of the subsidiary Operations with the management of the following departments : Supply & Demand Planning, Customer Care, Business Planning, Credit Management, Physical Distribution, Transport, IT, Purchasing and Audit (45 employees)
› Customer Service Level > 98%
› Improvement of the stock coverage by 11% and decrease of the overdue debt by 15%
› Yearly purchasing savings > 1’500 KCHF
• Member of the Executive Country Committee and responsible for the management of global and strategic projects (ERP SAP, Sales forecasts)
• Budget construction and tracking of the Supply Chain costs for the 4 business units:
› Implementation of methodology for cost analysis and optimization
› Introduction of logistics partnerships with major customers (MIGROS, COOP, MANOR)
› Supply Chain Costs reduction by 50 basis points (=2'500 KCHF)
Parcours officiels
Langues
Espagnol - Technique
Anglais - Courant
Allemand - Courant
linkedin